The Office of the Police and Crime Commissioner endeavour to make available as much information as possible on this website. You will see from our Publication Scheme and Disclosure Log all the information that is already available without submitting a Freedom of Information request. Our Disclosure Log also provides details of all requests we have received under the Freedom of Information Act and the responses provided. and all the information that is already available without submitting a Freedom of Information request. Our Disclosure Log also provides details of all requests we have received under the Freedom of Information Act and the responses provided.
If you wish to make a request for information, the request must be made in writing, either by letter, fax or e-mail. Your request must include your name and address for correspondence and must describe clearly what information you are seeking. Alternatively you may complete the on line form.
Your request can be posted, emailed or faxed to:
Office of the Police and Crime Commissioner
Police Headquarters
Glan y Don
Colwyn Bay
LL29 8AW
E-mail: OPCC@northwales.police.uk
Fax: 01492 805489
On-line requests will automatically be sent to the office.
How your request will be handled
On receiving your request we will assess it to determine whether we hold the information requested and whether it can be provided to you. If there are statutory exemptions why the information is to be withheld we will inform you of those exemptions that apply and the reasons why.
We will respond to your request within 20 working days following receipt of your request. If your request is not clear we will contact you to clarify the information you are seeking, until we have clarification of the information requested your request will not be processed and the 20 working days will not commence until we have sufficient clarification to continue. Further information is available in our Freedom of Information Procedure.
What to do if you are unhappy with our response
If you are dissatisfied with our response to your request for information, you have a right to an internal review conducted by someone who was not involved in the handling of your request. You will be informed of the outcome of the review in writing.
If you are still not satisfied you can make a complaint to Information Commissioner’s office.