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Safer Roads

To learn about road safety, receive information on bike safe or advice on driving in adverse weather conditions click on this link.


The helpline provides support for UK residents in the following circumstances:

  • if you have been bereaved or seriously injured in a crash
  • if you are caring for someone bereaved or seriously injured in a crash
  • if you are a professional, such as a police officer, teacher or health worker, wanting advice about how to help people affected by a crash

We will provide support whether the crash was recent or a long time ago, and whether it occurred in this country or abroad.

Brake's helpline is a quality accredited, freephone support service, providing information and advocacy, emotional support and a listening ear. Calls are confidential and there is no time limit to our support.

To speak to our friendly and professionally trained helpline team, call 0808 8000 401, or contact us via email at The helpline is open from 10am to 4pm Monday to Friday. Helpline support is provided in English by trained and experienced professionals.

Contact Information

PO Box 548
United Kingdom

Tel: 0808 0888401